Delete your Sumaself account

You can delete your Sumaself account at any time, in the app or by email. This page explains how, which data is deleted, and which data we keep for a limited time.

Last updated 8 October 2026

In the app

1. Open Sumaself and sign in to your account.
2. Open the Me tab, then tap Settings.
3. Choose Privacy & data.
4. Tap Delete my account, then tap Delete to confirm.

Your account closes right away and cannot be opened again. Deleting it cannot be undone.

By email

If the app is no longer on your phone, send an email to support@sumaself.com from the email address you use to sign in to Sumaself. Write "Delete account" as the subject, and add your user ID if you remember it. We may ask a few questions to make sure the account is yours, and we reply within 3x24 hours (72 hours) after we receive your email.

A parent or guardian of a user aged 16 or 17 can also ask for their child's account to be deleted at the same address.

What is deleted

• Your profile: name, user ID, email address, gender, profile photo, avatar, interests, status, and mood.
• Your birth date, birth time, and birth place, with every reading calculated from them.
• Your answers, scores, and results for every test, quiz, and Daily learning question.
• Your diary, love journal, Our tales notes, watchlist, Good Days plans, home data, and the people you saved.
• Your friend list, sharing settings, chats, voice notes, the photos you sent, and your Circle memberships.
• Your approximate location for New friends, and the settings and technical data linked to your account.

What we keep for a limited time

We keep a small amount of data after your account is deleted, and only for as long as it is needed:

• Records of your acceptance of the Terms of Service and of Suma+ purchases, for as long as the law requires.
• Security records and reports that are still being reviewed, until they are resolved.
• Backup copies, which are stored separately and overwritten on a schedule.
• Messages and photos that the people who received them have saved, such as a photo saved to their phone.

We delete data from our active systems within 30 days after your account is deleted, and from backups within 90 days. We do not use the data we keep for anything else.

Your Suma+ subscription

Deleting your account does not stop your Suma+ subscription. Cancel it first in your App Store or Google Play account settings so you are not charged again.

Deleting the app is not enough

If you only delete the app from your phone or sign out, your account and your data stay. To delete them, use one of the ways above.